![]() When you enable the Allow Office to connect to the Internet setting, this affects other features in Office. You can set this to Not Configured or Enabled and then select the Allow Office to connect to the Internet online content option. Find these templates under Tools | Options | General | Service Options, Online Content. The Online Content Options policy setting is located under the Microsoft Office 2019, Office 2016, Office 2013 or Outlook for Office 365 administrative template. Your administrator will have to change the policy to change this setting. If the UseOnlineContent value is located under the Policies hive, that value may have been created through Group Policy. The x.0 placeholder represents your version of Office (16.0 = Office 2016, Office 2019, or Outlook for Office 365, 15.0 = Office 2013). HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\ x.0\Common\InternetĠ - Do not allow user to access Office resources on the Internet (check box is cleared and unavailable).ġ - Allows the user to opt in to access of Office resources on the Internet (check box is cleared).Ģ - (Default) Allows the user to access Office resources on the Internet (check box is selected). When you start Outlook, it is unable to connect, and it displays 'Need Password' in the status bar. HKEY_CURRENT_USER\Software\Microsoft\Office\ x.0\Common\Internet You are prompted for your password every time that Outlook starts, even if you enabled the Remember my credentials option. The UseOnlineContent setting is located in one of the following registry key: OUTLOOK 365 NEED PASSWORD NO PROMPT WINDOWSSo far 15 out of our 42 active Windows Outlook users have been. Entering credentials just makes the prompt show again, only canceling it and clicking the 'needs password' text in the bottom of Outlook's main window allows them to keep working for a while. If the Allow Office to connect to the Internet check box is unavailable, it is because the UseOnlineContent setting in the registry is set to the value 0. Since last week, a lot of our users are bothered by Outlook 2016's credentials prompt. When you select Need Password, you receive the following message: This feature has been disabled by your administrator. Note If the Allow Office to connect to the Internet check box is unavailable, see the "More Information" section, below, for additional details about this setting. When you start Outlook, it is unable to connect, and it displays Need Password in the status bar. Note If the Let Office connect to online services from Microsoft to provide functionality that's relevant to your usage and preferences check box is unavailable, see the "More Information" section, below, for additional details about this setting.Ĭlick Privacy Options, and then select the Allow Office to connect to the Internet check box. ![]() Outlook 2016, Outlook 2019 and Outlook for Office 365:Ĭlick Trust Center, and then click Trust Center Settings.Ĭlick Privacy Options, and then select the Let Office connect to online services from Microsoft to provide functionality that's relevant to your usage and preferences check box.Ĭlick OK two times to close the Outlook Options dialog box. To resolve this issue, enable theoption to allow Office to connect to online services by following these steps for your version of Outlook. This issue occurs if the Allow Office to connect to the Internet check box under Trust Center Privacy Options is not selected. OUTLOOK 365 NEED PASSWORD NO PROMPT UPDATEIf you're running Office 2013, make sure that both Outlook and MSO are updated to the Decemupdates, or a later update release, before you use this registry key.We're sorry, we couldn't set up your account automatically, to set it up yourself, click Next. In the Value data box, type 1, and then click OK. Right-click AlwaysUseMSOAuthForAutoDiscover, and then click Modify. Type AlwaysUseMSOAuthForAutoDiscover, and then press Enter. On the Edit menu, point to New, and then click DWORD Value. Go to File -> Info -> Account Settings -> Account Settings -> Tab Email -> Change -> Popup Change Account -> Deselect 'Use cached exchange mode' -> next -> Finish. In Registry Editor, locate and click the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Exchange Product: Microsoft Office 365 Business - Outlook 2016. Windows 7: Click Start, type regedit.exe in the search box, and then press Enter.Windows 10, Windows 8.1, and Windows 8: Press Windows Key R to open a Run dialog box.Start Registry Editor by using one of the following procedures, as appropriate for your version of Windows: We recommend that users force Outlook to use Modern Authentication. Before you modify it, back up the registry for restoration in case problems occur.Ĭreate the following registry key to force Outlook to use a newer authentication method for web services, such as EWS and Autodiscover. Serious problems might occur if you modify the registry incorrectly. Follow the steps in this section carefully.
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